How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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They are smaller than the originals, here you can see the difference, they seem to be false since even the material is of lower quality than the original
They feel very good quality. Are well done. Excellent product.
Arrived within the established period, the box a little mistreated but its content was impeccable.
Pretty. They look quality. They come with their carrier glass.
Excellent but a little small. wooden handles.
Very good product, thank you
It is very nice I loved, good quality as well as it appears in the picture, I was satisfied
Arrived quickly, but it came broken. The material of the utensils looks OK. Now is to test to know.
Very good article excellent material
Very parents I liked m8cho
Beautiful article I highly recommend I am satisfied with my order. Exactly as described on the site
Very good quality utencioles
Perfect according to the image
Very beautiful and they look good quality, let's try to see how they work
The box came to the head, all the whole thing. The smell is strong with rubber and plastic. Ale I think that all the time I am attracted to the seller I recommend the delivery of the Bula
Perfect product!!!! I always like to comment 1 month after using the products, to confirm that the product is indeed good. I recommend it because the product is perfect!!!!!!!
The product is fine, but it took a long time to arrive, I wrote to the seller and they never answered. The packaging arrived damaged
Fast delivery, but for me they are too small utensils... they are fine but small.
Great, a little bit of death, but after washing it is OK