Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hansonmonroe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really long shirt.2xl for 1,90 meter
good
T-shirt is cool. The husband wears with pleasure. The size approached.
Received in good condition. Very happy with the product. Well packaged and fast delivery. Very nice and Thank you
16 days to m. o long T-shirt thin on the fat bags will not go to the middle set of the butt.
good quality shirts.
Good!!! Thanks
Very good! Thanks
The usual black T-shirt is slightly elongated. Like cotton, but there is no tag on the shirt, where you could know the composition for sure.
Length also fit and very mind in the
14 days to the Netherlands
I had earlier size m ordered, which sat tightly in the neck. Size L fits snugly. Knelt not and all around the neck is fits snugly
Not very wide, but correct quality!
As described
Here is size S
Relatively small size
very nice thanks
tout à fait correcte
Excellent quality, fast delivery
Good quality.
It got well sooo fast-less than two weeks. Quality is quite acceptable. Thin, of course, but the price pleases.
Great!!! I love it's long t-shirt! Perfect for the big ones... think of taking a size above yours! I recommend! The cotton is a little thin but of good quality.
-One of four key ㅋ board when layered with bought used so Kim ㅋ real Kim
T Shirt conforms to the picture.
Quality is good. Corresponds to the description
Normal T-shirt. Perfectly fit the size 48-50. It looks like cotton.
Lower quality than expected
XXL on height 196 will be to the end of the ass, on height 168 will be to the knees
comme sur les photos et descriptifs, parfaitement blanc. Cependant, le tissus est fin et reste parfait à porter en sous-vêtement, pour ce prix c'est bien.
Really cool,hip hop style. XXL: 85 kg, 1,70 cm. recommend store. Fitted shirt. I'LL but again. Thank you so much.
Too long Oh
I have to buy them again! Good quality, really comfy
Very good
Maybe one more size to make it more baggy. Out of it, excellent.
Nice :-)
Less good
super
I m reallu satisfied by the product, it fits me perfectly likeI wanted, and it's the same as it is in the pictures I will buy another , black , soon
I bought it again after purchasing it. / Good product / Low price / Fast delivery.
It fits! Im a xl in canada so I ordered xxl.
T-shirt is super, as long as you wanted, took the size of 2HL for height 190, everything came up. A little shines through. In general, satisfied, ordered more.
Shipping fast. Quality is good
Perfectly Fit
Very good as on the photo Fast Delivery Thank you
Perfect, the size chart matches the perfection, if you like a little suleta pillate one size more, good product at good price, greetings to the store!
Fab.
To Perm reached a week, the quality is excellent, there are no identification signs on the T-shirt, the size of 2XL for height 186 cm perfectly approached. Seller recommend!
Good product. A little bit small for me on the shoulders, should have taken XL.
For the price its good. Abit transparent and thin though. Might just make it a pj shirt.
10 days to Mo. Quality is better than I thought. Long enough.
Mixed basic t-shirt in fact quality of medium fabric Pleasant for the summer
I like it.
Wonderful. It arrived earlier than expected. Quality and object according to the image
XXL 90cm T-shirt length
In size, everything is OK, but the fabric is thin, shines through, for this I shoot the score.
very good
Great Product! Exactly as in the picture. Thanks.
чет она прям очень длинная, может я размер слишком большой взял, но вроде все по сетке
Delivery at altitude. The quality is also at the level, but I wanted the T-shirt to have long sleeves, so I took a couple of sizes more-it did not work out. The size of the sleeve remained the same, sorry)
The finishes are sticked (stitching poorly finished). Too bad because the rest is perfect.
Nice. I'm happy with it.
Well size, light, pretty.
Accurate to sizing recommendations. 6 foot 2 American here, ordered an XL, fits well. Seems good quality! Happy with purchase!