Hello! Sincerely thank you for taking the time to read this purchase guide.
1.♥️ First of all, we would like to sincerely apologize for all our possible shortcomings (due to time difference, we were unable to reply to your message in time from 9 am to 4 pm in the western United States). I hope you can understand!
2.♥️ Before placing an order, ask customer service whether the area supports delivery!
3. ♥️Every product in the store is presented to you after we have carefully selected it. If you encounter problems with product missing or damage, please don’t worry, contact us immediately, and we will do our best to give you the most satisfactory answer.
4.♥️ If you need the pickup code, you have two ways to solve it, 1. you can tell the delivery person the last two digits of your cell phone number, 2. open aliexpress buyer session, we have sent the pickup code to you.
5. ♥️Thank you very much for taking care of our brand. Please give us a five-star rating. With your support, help and suggestions, I believe we will thrive and provide you with better services!
wish you a happy life!
About this item
| Assembly Required | Yes |
| Seat Depth | 30 inches |
| Seat Height | 11 Inches |
| Weight Limit | 40 Pounds |
| Product Dimensions | 30″D x 47″W x 31″H |
| Item Weight | 40 Pounds |
| Type | Sofa Chaise |
| Color | Purple |
| Special Feature | Button Tufted |
- 【FABRIC】 LUXURIOUS VELVET UPHOLSTERY – Expertly upholstered in premium quality velvet fabric – The plush texture of this velvet creates a rich and luxurious feel,Fabric Type: 100% Velvet.
- 【COMFORT】 PLUSH MULTI DENSITY CUSHIONING – Covered in stain-resistant performance velvet, offers a premium seating experience with dense foam padding and a spring coil system for luxurious comfort and support.
- 【LIVING ROOM SOFA 】 Suiting homes and apartments, this luxury sofa complements mid-century, modern, glam deco, and contemporary décor.
- 【DESIGN】 STYLISH MODERN LOOK – Fashion forward contemporary design creates a bold statement making piece with sleek and clean line that is as much as art to behold as it is furniture to be used.
- 【Customer Service】Please contact us if you have any concerns, issues, and problems. We will answer all questions within 24 hours.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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