Product Show and Size and Details
It will luminous in dark after absorbed sunshine or lamp light
About shipping
1. please make sure you have wrote full name / complete address / correct post code and telephone no.if you need to change shipping informations,please leave us message within 6 hours after you make Payment.
2. China post air mail :takes 15 – 90 workdays to wordwide,Epacket : 10-30 days ,Aliexpress shipping:10-60days,Express: 5-10 days.(ems 10 -20 days),please note some shipping method do not provide tracking service for your country.
3.buyer has responsibility to pay customs tax,more tax questions,pls contact your country customs or seller.
4. acording to the Aliexpress rules:
if you do not receive it after we sent out 60 days(Brazil / Russia / Argentina are 90days ),we will refund money to you immediately
but there are many uncontrollable factors on international shipping,such as,nature disaster / holidays / post strik / war etc
so your parcels maybe delayed some days or lost,i hope you can wait more than 60days or 90days
5. if you do not received parcels in normally time,pls contact us for checking.but not open dispute without cotact.thanks for your kindly understanding
After-sales service
1. if there are any problems with our product,you can request returning or refunding within 7days after receiving the items
please contact with our customer service first before returning or opening dispute to against us
2. all items must be returned in their original conditions,or we will refuse to make a refund.the buyer is responsible for all charges occurred in returning process
3.if you receive damaged or wrong items,pls send us package and product photo to us immediately,then we will resend or refund to you
Feedbacks and reviews
if your satisfied our product,please give us all five-star feedback.any questions pls contact us immediately.
1.please note the product size have a small error range .& product size not equal the final size on the wall.
2.please allow a little color difference when you compare it with your computer or cellphone screen.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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