This scooter comes with 12 month manufacturer warranty for the body and frame to give you extra peace of
mind. Please keep the receipt of purchase to validate your claim. All returned products must be in good physical
condition as broken or physically damaged parts will not be covered under warranty. All original accessories and
packaging must be included with the return or the seller retains the rights to refuse such returns. After 30 days
of purchase, any faulty parts will be replaced free of cost (besides the controller and battery) but buyer will have
to pay the delivery fee and all claims to go directly to manufacturer as seller will no longer be liable. Note: The
warranty only covers mechanical malfunctions of parts so if a part becomes faulty without any damage or misuse
its covered by the warranty. Any damage caused by the user is not covered.
If you receive your item and it is faulty or damaged, then you can return it to us for repair, replacement or refund,
so long as it is within 3 days. The buyer will have to send the item back to the maintenance point,the scooters
will be assessed and appropriate action will be taken. Faulty items are very rare, however, if you do get an issue,
we will help resolve it for you.
For faults after 30 days, please inform us of your issue and also attach images or a short video that demonstrates
the problem. We will then liaise with the manufacturer and place you in touch with them in order to resolve your
issue. The manufacturer provides a 12-month warranty.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 30-day money back guarantee!
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BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.