Our ice maker machine built with fully heavy-duty brushed stainless steel not only gives it a luxurious appearance, but also dramatically contributes to its durability, sturdiness, and longevity. With food-grade PP injection liner and thickened six-sided cyclopentane foam layer effectively isolates external heat and provides better insulation,which preventing ice cube from melting. （Tips：The ice cube maker is not a refrigerator, so please transfer the ice to the refrigerator for storage. ）
Long time use will leave some dirt inside the ice machine. Do you concern about the cleaning? Our ice maker help you to solve this issue by automatic cleaning function. It is only needed to be operate on smart panel( Operation induction can be found in User Manual). Besides, our inside blue light makes ice clean and fresh for your family or commercial business.
You can enjoy the experience of this commercial ice machine all the time. The powerful compressor allows the commercial ice maker to complete the ice making process efficiently without causing too much noise. High efficiency and low noise provide you with a comfortable environment to enjoy your high-quality ice.
All the functions of the icemaker can be solved with one click through the LCD panel：24H timer, self-cleaning, built-in blue light, malfunction reminders (indicators). Press the (+) or (-) button to adjust the ice making time, thus adjusting the ice size to meet different ice needs.
Just make sure always to have a water outlet near your ice machine. It is ideal for home kitchens, coffee shops, bars, supermarkets, restaurants, cold drink shops, offices, etc. We offer 30-day new replacement on quality problem or cargo damage, and Lifetime technical service and troubleshooting support for any question.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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