How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I bought this after reading a review that said once you get used to it, it's a good mouse. I didn't have to get used to it at all. It felt perfectly normal immediately. I'm not sure I ever want to go back to a horizontal mouse again.
My only gripe that keeps this mouse from earning 5 stars is that the cord is shorter than the one from the previous mouse I had. If the cord was longer, this mouse would be perfect.
I find the mouse very comfortable, and it isn't too difficult to press any of the buttons. I like that it has two additional buttons near the thumb. The material is a nice matte finish.
My only negatives would be that my hand gets slightly sweatier using this mouse than a standard mouse
I have big hands and I was using a regular sized "normal" mouse, but developed an ache in my right index finger knuckle. The ache became a pain and I had to stop using the mouse and rest for a couple of days. I bought this mouse and it's been great. The grip is very neutral and feels like a glove-type fit. The mouse itself has a very good velvet feeling to it and the buttons are in the right place. The only downside is that it is tall, so initially I would knock it over as I moved my hands around the desk area. I must have become used to it though because it doesn't happen that much any more.
I hadn't realized how sore I got working on the computer all day until trying this.
I've had my mouse for a little over a week now and I absolutely love it. Over the past few years I've started to pay close attention to how continual computer use is affecting my hands, wrists, and posture. I wasn't in any pain before purchasing the mouse, but a normal mouse forced my hand into an unnatural position. This mouse allows me to keep a much more neutral hand position while limiting wrist bending. For best results with this type of mouse, your hand needs to be suspended above the desk surface.
I am so happy with this mouse!!!! I could gush about it for ages!!
This mouse is awesome! I got this because I started to develop a tender wrist from pronation/supination of my wrist. Wow, did this help fix the issues! This mouse is very comfortable and has buttons in the right places for easy access. I use this mouse for home and office use. The mouse is always accurately sensitive, so you get exactly what you expect in terms of mouse speed and mouse precision. There's a few minute learning curve of getting used to "aiming" with the mouse but is quickly overcome with > 1hr of play.
I’m not satisfied with the scroll wheel on this mouse.
Highly recommend this item for everyday use.
I bought this mouse to relieve strain/pair/pain in my forearm. It's pretty good. I prefer this mouse to the similar Cherry ergonomic mouse. The Cherry is too thick, making it feel really unnatural. This mouse is a bit thinner at the fingertips, making it feel a bit more like holding a pen. This makes it feel more natural and easier to use more precisely.
I don't like the way that this feels in my hand!
I was skeptical, but I wanted to try it out. After playing games, I noticed myself resting by holding my regular mouse in almost the same position. Seemed only natural to try out a mouse that does this by default. It may not replace your gaming mouse, but for everyday things it's pretty comforting.
The learning curve is pretty low, it's very comfortable to use. I do a lot of computer work because I work from home and I have to say my hands don't seem to get tired as much. Also the light looks super cool especially with my backlit keyboard.