Dear friends, welcome to our store.If You Like This Item,Please Add It To Your “Wish List”,If You Like Our Store,Please Add It To Your “Store List”.We Provide Big Order Big Discount ,If You Have Any Question,Please Contact Us Thank you very much!!!
Shipment >>
1. Order will be shipped in 5 business days after full payment is settled.
2. We only ship to confirmed order address, please make sure that your order address is the same as your shipping address.
3. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
4. If you do not receive your shipment in time, please Contact Us before opening dispute, we wil check the problem and give you solution in 24 hours.
About services>>
We treasure every opportunity to cooperate with our customers.We will do our best to answer questions,solve problems.So if there are any questions or problems ,please contact us immediately,we will respond as soon as possible.
About feedback>>
If you are satisfied with our products, Pls give us 5 Stars ,your 5 stars will inspire our work.Please leave 5 stars and positive feedback if you are satisfied with our products.If there are any problems with our items or products,please contacet us before you leave a negatie feedback.We will do our best to solve any problems
About customs clearan>>
The tariff policies of different countries are different. The buyer needs to clear the customs according to the local customs policy. After the goods arrive at the destination country, the buyer needs to clear the customs in time according to the policies of the local country. If you need to pay the tariff, please pay the tariff according to the requirements to ensure the timely delivery of the goods
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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