Furniture supplies NapQueen 10 Inch Queen Size Mattress, Bamboo Charcoal Memory Foam Mattress, Bed in a Box, White

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Product Description

NapQueen Mattress
NapQueen delivers sleep perfection with memory foam mattresses, convenient bed-in-a-box, in sizes ranging from twin to king.

Fire the sheep, Hire NapQueen
NapQueen: Revolutionizing rest with luxe memory foam and hassle-free bed-in-a-box, from cozy twin to grand king sizes.
What makes our products unique?
Our journey began with a king memory foam mattress, growing to include bed-in-a-box and 4-inch toppers. From twin to king, our queen mattresses and toppers ensure quality sleep. Dedicated to enhancing rest, we ensure nightly rejuvenation for all.
What problem are we solving?
NapQueen tackles sleep issues with products from king mattresses to 4-inch toppers, addressing discomfort, alignment, and temperature. Easy setup for all sizes, ensuring refreshing sleep every night.
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1 Support 2 Foam 3 Firmness Level 4 The Product



1 Unboxing 2 Size & Sleeping Positions 3 Our Story
Does this memory foam mattress require a specific type of bed frame or foundation?
No specific frame is required. However, a solid, flat foundation or slatted base with slats less than 3 inches apart is recommended for optimal support.
Will the mattress have a strong chemical smell upon unboxing?
There might be a faint “new mattress” smell upon unboxing. It’s non-toxic and should dissipate within a few days if aired properly.
How long does it take for the mattress to fully expand after unboxing?
Typically, the mattress expands within 24-72 hours. For best results, allow it to expand in a well-ventilated area.
Can I machine wash the mattress cover?
Typically, removable covers can be machine washed on a gentle cycle and air-dried for best results.
Is this mattress CertiPUR-US certified?
Yes, it’s CertiPUR-US certified for safety and performance.
Complete Your Bedroom Setup
Noise Free Modular Design
Heavy Duty Metal Platform Bed Frame, Easy Assembly, Sturdy & up to 3000lbs
8″ Charlotte Twin Size
Made with CertiPUR-US certified mattress foams & OEKO-TEX Standard 100 textiles.
4” Standard Mattress Topper
Memory Foam Mattress Topper
Special Feature
No Box Spring Needed, Fade Resistant, Squeak Resistant, Stain Resistant
Fill Material
Charcoal Infused Memory Foam, High Density Foam, Cotton, Polyester
Lightweight and Breathable
This topper has a light, comfy texture, creating a nice and constant air flow.

 

Shipping & Delivery

How much does shipping cost?

We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.

What countries are you delivering to?

As of now, we’re delivering to the United States only.

How can I track my parcel?

Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.

Can you ship my order to a business address?

Yes, you can write your business address in your order details if it’s more convenient to you.

Can you ship my order to a PO Box address?

Yes, you can select delivery to a PO Box if it’s more convenient to you.

Can you ship my order to APO or FPO military addresses?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

What happens to my parcel if it is delivered while I’m not there?

Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.

Refunds & Returns

Can I cancel my order?

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.

Can I get a refund if something is wrong with my order?

Within 14 days of receiving the parcel, you can ask us for:

  • A full refund if you don’t receive your order
  • A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
  • A full or partial refund if the item is not as described

Full refunds are not available under the following circumstances:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.

Can I return an item for an exchange instead of a refund?

Yes, you can! Kindly Contact Us form to discuss the details with us.

Can I return my purchase?

All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.

If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

Are there any items I can’t return?

Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:

  • Face and body products if opened, used, or have a broken protective seal
  • Underwear if the hygiene seal is not intact or any labels have been broken
  • Swimwear if the hygiene seal is not intact or any labels have been broken
  • Pierced jewellery if the seal has been tampered with or is broken

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