Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hansonmonroe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It arrived to Australia in 11 days so I'm super impressed. The quality of the bag feels great and zip is very nice and sturdy. Would recommend this shoulder bag to anyone that's look to purchase.
Arrived in good condition material looks good took less than 25 days to arrive asta Irapuato Guanajuato no photos since it does not serve the camera but very well recommended let us hope
The goods are quality, people are welcoming in general 10 + thank you. I advise everyone the goods and the store.
Product accurate to the description. Very fast shipping. I recommend the store.
My wife is so happy with this bag. I liked alot and i will buy again for me :) thanks
Bag Super!
хороший объемный рюкзак, качество и надёжность на высоте, нигде ничего не болтается. Карманов предостаточно. Цвет приятный, в городе ходить можно. Носить удобно, лямки достаточно широкие
Great quality
Nice bag!
Bag superhusband is delighted, sewn qualitatively, many pockets and compartments. To buy recommend
10
Satisfied with the product!
tres semanas para la entrega, buen material, tal y como se describe
Slightly larger in size than expected, but the bag is good, the skin is soft. Fast shipping. Seller recommend. Quality goods. Thank you.
Cool bag, small, neat! Love at first sight. I came very quickly. Made neatly, leatherette to the touch is pleasant. I really liked it!!! Recommend.
Excellent, quality bag, did not even expect! The bag is very good! Very light! I advise you to buy.
The bag is sewn qualitatively. A little more than I expected in size, but in general, I'm happy.
товар соотведствует, всё как в описании! супер быстрая доставка! продавца рекомендую!
The store is good. The parcel came earlier. Everything is intact. The handbag is just lovely, just what I was looking for. The seller and his store I advise everyone.
пошито идеально. рекомендую. Большое спасибо. Упаковано очень хорошо. Сумка удобная. Нравится.
Good quality goods, delivery is fast, sewn qualitatively, made of good material.
Quality is not bad, it came quickly. No smell. There are no complaints. I'm happy with the purchase.
Perfect size. Between iphone 13 pro max, vaper, vaper liquid, tochos power bank, two sets of keys… the wallet would also enter. Very good product. The only thing I don't like where the strap goes is plastic nose if it lasted. But other than that very well
Very good
Comfortable and easy. I came fast enough. Recommend. Very cool bag, super quality, very satisfied with the purchase 。
The bag is good as in the description only the material is satisfied with the purchase.
Came quickly, I liked the quality, very comfortable. I liked the bag, such as I wanted. Thank you store.
Esta super chulo me gusta mucho y es justo lo que estaba buscando, parece de buen material.
To Belarus in five weeks. Quality is very satisfied. In this store I buy not the first time. Products are quality.
Exactly as the picture. Good quality product. Worth!
Good quality, I like
The goods are very good quality. Product and store recommend.
Nylon bag for one compartment, closing on the zipper, with one shoulder strap adjustable in length from the rantseva ribbon. The maximum length of the shoulder strap is 1420 +-10mm. On the front and slotted pocket, closing on the zipper, on the back wall is a pocket without a zipper. The color of the accessories is black nickel. Bag on the lining, with an open pocket, with a hanging pocket, closing on the zipper, with a pocket-partition.
El artículo es igual que en la foto y se ve de buen material, me gustó, 5 estrellas
Cool Bag! I like it very much! Great bag!!! Everything came in whole and well packed.
Good, good bags. Corresponds to the description, it came very quickly. Purchase was satisfied,
It's amazing. Very good quality, perfect size to charge the wallet and cell phone, jato as needed. I highly recommend it.
muy bonito y llego en una semana
This bag is particularly good.The material is selected and the style is novel,which suitable for all occasions. The outsourcing waterproof design and the internal space is large enough to meet daily needs.The design inside is also divided into many compartments, and every detail is dripping and exquisite. The shoulder strap The length can be adjusted freely. A really super product.
I received a bag, and, of course, this purchase did not disappoint me. Bag of very airy and waterproof fabric. Accessories for the shoulder strap are also very durable and look good on the back. Inside the main bag on both sides there are interlayers, and on the outside also interlayers, which is convenient for sorting and storing, and also can put many things. Capacity is enough. General feeling of convenience and practicality. I'm happy with all the parameters.
Delivery is almost a month. The handbag is excellent, took for a gift, even the packing is decent. Many pockets, all zippers are working, the seams are even, the strap is excellent. Product and store recommend!
Pretty. Delivery fast, pockets a lot. The price is modest and decent quality-all locks work, the seams are all even. If you do not need leather and fit the size-I recommend a bag and a store.
No damage, all the zippers work perfectly, stitched in appearance very well, the store and I recommend it. The parcel is very satisfied
The first impressions are excellent, you can write that this is a classic bag, which is very convenient to wear on the shoulder/over the shoulder. Fully meets the standards of office or everyday fashion. It has a simple, rectangular shape, without any unnecessary elements, which also positively affected the weight-noticeably lighter than most such things.
Its Perfect and bought extra strap to go with it
Good quality!
I was satisfied with the purchase, the material is quality, I liked the good quality of materials and workmanship!
Очень классная сумка! Размер приличный, многое влезет. Карманов много, Материал такой приятный, износостойкий и вроде как непромокаемый. Заказала мужу в подарок, думаю он будет в восторге!
The bag corresponds to the description, sewn soundly, the threads do not hang out, the material is strong in appearance let's see how it will show itself in operation, the store recommend recommend
Good quality bag. Everything is neatly sewn. The material is good, sewn neatly, the inscriptions are even, in general the product is completely satisfied.
The product corresponds to the description. The bag is great. Quality is good. Pleased with the packaging-inside was a package with air that would not be lost the shape of the bag. good attitude to the product and care about the buyer. Seller recommend.
Friends, fire bag! Everything is sewn neatly, the threads do not stick out, the locks work. I liked it very much. The parcel came quickly.
Хорошие, добротные сумки. Понравились, можно заказывать. соответствует описанию, приехало очень быстро. рекомендую. замки отличные, карманов хватает.
November day order-hours of receipt photo intact product the rated
Muy bonito me encanta solo que un tanto pequeño
Item arrived fast and in great condition. 2.5 weeks from China to east coast USA. Photo with a LG-G3 for size comparison. Quality feels great.
ótimo produto, aparenta ser resistente, costura bem feita e tecido bem resistente, contem um forro na parte interior e diversos bolsos. o envio foi bem rápido, estou satisfeita.
The handbag is good. Done qualitatively. The line is even, the belt, the lock are all norms. Material Type nylon, water repellent. Soft, inside between the layers insert something. But she's really just under the phone and cigarettes. Specially fotcal on A4. Won free. In principle, I would have bought probably and so, I liked it. He ran out somewhere in the summer without panties, cigarettes and a phone with him. Thank you.
There's good sound
Great bag. Quality aagon.
He took out a bag in the free. The bag is cool, but they send a small one, nothing enters it...
todo correcto muy contento recomiendo vendedor
As the description thank you to the store
For a long time I was looking for a gift for a man a comfortable small handbag, seeing this model immediately decided to order. The handbag was neatly packed, came in a postal bag. It can be seen that the thing is quality. The bag is made with a durable material, but it keeps the shape, does not deform. There's one department in it. The main one closes with a zipper, inside there is a secret pocket. Outside there are two pockets for other trifles. Zippers work properly. Sewing exceptional, all seams are even. The accessories are metal, dark. Strap removable, adjustable. The handbag is compact, but at the same time quite roomy. Recommend. Pleased with very fast delivery, only two weeks.
Very good quality, it has large capacity and the material looks tough and thick. I highly recommend
Received the goods in 9 days, super fast, good quality, I like it very much, and it has many uses
Black and gray are very fashionable, I like it very much
A cool bag, quality accessories, inside there are girlfriends, despite their small size, quite roomy. Delivery fast
The quality is good, very good, a small bag is suitable for recreation.
Cheap price + Fast Delivery + excellent quality, very satisfied
A small grey bag of good quality. I received the goods soon. I like it so much.
Messenger bag with USB interface to me too, and the quality is very good.
This little bag will accompany me from now on. Very satisfied, a small bag of super quality
I am very happy to receive a small parcel of very good quality and I am ready to share it,
I'm very happy to buy such a quality bag at a bargain price.
Just take a small bag with you. I am very glad to receive the goods
The bag is very good quality with exquisite processing and large space.
The quality and feeling of the bag is very good and the price is cheap.
I like black and gray bags and am very happy with the delivery.
Perfecto, es el segundo que pido.
The black satchel is perfect, I like it very much, and the buyer responds quickly
I recommend the product well.
Delivery is very fast! The bag serves as a kind of pocket for small things, everything is placed. Phone, keys, notepad, wallet and other, is placed on Hurray. There are two main departments with a zipper, as well as a deep pocket in front. The material is dense, waterproof fabric. The strap is attached to the bracket, adjustable in length. In principle, it is suitable for both men and women (those who like bags in a sports style). Sewn neatly.
Stylish messenger bag on one shoulder and fast logistics let me get the parcel quickly. I love so much,
Small shoulder bag with very good features, for carrying personal items and headphone jack. Listen to the songs during the walk. The price is very favourable
Handbag from the brand heroic knights is designed to store documents and useful trifles in travel. On the link, several options for bags of different sizes. I bought standard black. Delivery chose from Russia, so I received an order very quickly. The bag, which can be worn on both the shoulder and the belt, has a large main compartment with two zippers, a lot of pockets and a mini-organizer. The cover-valve is fixed by the fastel. Advantages and features: Loops for carrying on the belt Removable shoulder strap Phone compartment. Workmanship is good. I hope that it will last a long time.
It was delivered quickly by logistics, and the store was eager to answer questions. I was so happy that I found a package that suits me.
сумочка отличная, из плотного водонепроницаемого материала. прошито все аккуратно. Помещается смартфон, визитница, кошелек и много других мелочей. Ремешок с регулировкой размера. Доставка 16 дней
Very fashionable bag, I really like it, can accommodate many things, and the logistics speed is very high.
Men's bag for auto documents and other Delivery is very fast, the quality of the bag is excellent! It consists of one pocket with a zipper, a pocket in front with a zipper, another one in front is additional, the output is under the headphones, behind another pocket and inside is also. In general, for a man, I think there is enough room. A long strap is attached to the carabiner. The material of the bag is waterproof. Recommend 100%!
Я получил посылку сегодня и очень счастлив. Я обычно использую его для загрузки личных вещей на работе, что очень подходит и превосходит мои ожидания.
Igual que en la foto, calidad muy buena.Envio súper rápido. 10✨✨
Very beautiful bag, good quality, good feeling in hand, very convenient to fold personal belongings, but, unfortunately, no one photographed me, my back is too beautiful.
A beautiful bag of cool black color. Very like, the size is just right, in the hand is very light, and the shoulder strap is very long.
I opened the package, I really liked it, I took photos and shared them as quickly as possible. The price is very cheap and the quality of the bag is very good. i can pack my things to go shopping.
The timeliness was very fast and exceeded my expectations. Thank you very much. I am very glad to receive the parcel in advance. the packing quality is also very good, very like,
отличная сумка заказала в подарок, очень качественная плотная, несколько отделений под замком, ремешок длинный регулируется отстегивается, доставка быстрая пару недель упаковка надежная хорошая сумка на каждый день смело рекомендую
I really like small bags in which you can wear mobile phones and other items, as well as shopping and play. It fits well and very good quality. The price is also very favorable
Very fashionable bag, I really like it, the quality is very good, and it is very suitable for work and shopping.
Luxury. Wholesale lot of. Computer the slats for is to prevent the collision sponge also have, it is even more high price worth to pay. Good store recommended.