Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hansonmonroe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you
The material is superb, be careful to take a size above.
Liked the blouses, very good. Fabric is super. Unfortunately, I was wrong with the size, I ordered a large size 4XL turned out to be a big size at 48-50 size.
Very beautiful and good material
This T Shirt is nice.Thanks
размер футболки хотелось бы чуть чуть больше, но таких не было... в общем не плохо, и качество хорошее, рекомендую.
Good quality clothing l love it…!
fits great, stylish
Excellent T Shirt. very nice material. Just make sure to order one size extra than your usual clothing.
Excellent.
Le T-shirt est très joli néanmoins ce n’est pas du coton, je dirais plutôt qu’il y a de l’élasthane. il est assez stretch, le rendu est plutôt joli. L’envoi a été rapide.
Quality class, T-shirt is very beautiful, the husband size L, took XXL, the village is excellent. But the sleeves are short, it's minus
T shirt as rubber, more like latex material
Bien reçu. Merci
Very good quality
Nice T-shirt. On the size 52-54 took 4XL. Came up. Recommend.
The shirt is very beautiful and very soft material, came a little ahead of schedule. Are both the store selling.
I took the M, usually my son wears the S. Even in M it's too small. And it's a thin sweater, not a t-shirt.
Has received very quickly, has approached the size,, purchase very satisfied
.
4xl is small
Синтетика
How much is this Cotton I do not take to approve, but to the touch golimai synthetics when buying in a real store I would not take such exactly looks not bad but the goods on for
Important : red color is not stable. A few rinces are required before mixing with other colors.
Material too thin low quality size to small bought xl came out just s also just for skinny thin guy truly only 1 star not 4 or 5 just for posting up.
Height 177, weight 76. It came well.
i love the product, more than i expected, very very good
R A S
Very cool shirt sizes compatible with description
T-shirt very pleased with the quality. Did not expect, to be honest, for little money, the quality, as a very expensive thing. We will order more from this store.
Delivery is faster than promised, for which thank you. Quality norms.
Very pretty, size well, it takes xxl for L in France.
nice T shirt
I loved excellent gift for my brother
Canada buyer, order this on October 14th, received on December 6th. Takes quite a bit of time to arrive, but the overall quality is great.
good but not perfect
Доставка быстрая. Синтетика полная. Выглядит неплохо, но не хлопок совсем. Для синтетики дороговато. Размер подошёл, ориентировалась по сетке.
Demorei um pouco mas chegou o vendedor é bom eu comprei 2 XL ele mandou do jeito eu pediu o tanho pefeito pra mim XL.
Very good
пришло быстро,упаковка хорошая. взяла на 2 размера больше-подошло.
One parcel came three T-shirts with long sleeves, the quality is good, it came quickly. I recommend the product.
Faltaba explicar que el material es elastico y se ajusta al cuerpo. Es muy importante que digan el material de que estan hechos los productos de vestir
I recommend it to everyone. Thanks 5 +++
Of carving one size more than he wears, but the fabric is Lycra, so he hasn't quite convinced us.
Very nice hope the size goes well
Expected a little different quality. Size at 52 is free
impecável como na foto
Top and fast shipping
T-shirt is excellent, dense, take not elderly, thanks Ali and the store, just class!!!!