Walk, ride, or travel with ease using Owleys
Reliable Materials
Comfort for Your Pet
Convenient and Strong Handles
Is this dog bed machine washable?
Our dog car seat is not recommended for washing machines. Please use a damp cloth, vacuum cleaner, or your hands to gently hand-wash it.
How do I attach the included belt to the car seat?
There are two half-rings on the back sides for attaching the belt to the seat back. Attach it to the half ring on one side, go around the seat back and fasten to the second half ring.
What is the length of the seat belt?
The belt is 23.6 inches long and adjustable.
What breeds is this dog carrier suitable for?
Out dog carrier supports up to 29 pounds. It’s perfect for puppies and small breeds such as: Yorkie, Spitz, Dachshund, Bologna, Cavalier King, Jack Russell, Pug, French Bulldog, etc.
Is the bottom pad inside removable?
Yes, the bottom pad is easily removable for cleaning.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
My little buddy loves his new car seat. It's comfy and spacious enough for him 😊
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The Pearl Purse exceeded my expectations. The quality is exceptional, and my pup seems happier during car rides now.
Got this dog carrier a week ago. It's the perfect size for my beagle and fits comfortably in the back seat of my car. And I love how the carrier doubles as a car seat, ensuring my dog's safety during road trips. The interior is plush and comfortable, and Sparkie seems to love it. Also, the ability to quickly detach it and use it as a carrier is a fantastic feature, making pit stops during our travels so much more convenient. Definitely a high-quality, well thought out product!
So happy with this carrier! Durable fabric, convenient handles - it ticks all the boxes!
This carrier has made traveling with my pet so much easier! The handles are strong yet comfortable to hold, even when carrying my heavy bulldog who weighs close to 29 pounds. Plus, the side pockets are great for storing his favorite toys!
Alright, let's talk about this pet carrier. It's seriously the bee's knees! The quality of materials they've used is just out-this-world good. They're rocking that 600D Oxford fabric and eco-leather which not only looks super stylish but also promises durability like no other. Now, my fur baby absolutely adores it because of its adjustable width feature. This means I can tweak it to suit their comfort level which is a total win in my book. No more squishing or squeezing them into carriers that are too small or letting them slide around in ones that are too big. With this, it’s all aboutizing for maximum coziness. But wait there's more! Cleaning this thing? A piece of cake! If you're anything like me and cleaning isn't exactly your favorite pastime, then you'll appreciate how easy-to-clean this carrier is. Whether it’s a little spillage from water bowls or some shed fur stuck on the sides - a quick wipe down sorts everything out without any hassle. So really folks, if you’re looking for something solid for your pet to travel in style and comfort while making your life easier with maintenance – look no further than this carrier! It delivers on all fronts: top-quality material, adjustability for perfect fit and simplicity when it comes to clean-up time.