|
|
||||
|
|
About this item
- 【Enhanced Comfort & Support】- Experience a truly luxurious sleeping surface with our premium queen mattress. The high-end knit fabric provides exceptional comfort and breathability, ensuring a cozy and relaxing night’s sleep. The self-contained pocket spring system is designed to alleviate stress on the body and deliver balanced support. Each pocketed spring works independently, minimizing any disturbance caused by the movement of your sleeping partner or pets.
- 【Optimal Softness & Support】- Our queen hybrid mattress combines the best of both worlds by incorporating the traditional support of an innerspring mattress with the plush comfort of memory foam. The dual foam layers are meticulously designed to offer the perfect blend of softness and support. Experience the ultimate cushioning and enjoy relief from painful pressure points on your body. This top-quality mattress is particularly beneficial for individuals suffering from back and neck pains.
- 【Individually Encased Pocket Springs】- Our mattress features a state-of-the-art pocket spring system that offers excellent orthopedic support. The individual encased coils ensure even pressure distribution for your head, shoulders, waist, hips, and legs. With our mattress, you’ll receive customized support precisely where you need it. The individually-wrapped pocket springs work independently, closely following your body contours for maximum comfort and restful sleep.
- 【Convenient Delivery & Setup】- We’ve made it easy for you to receive and set up your new mattress. The 12-inch (30cm) memory foam queen bed mattress is compressed, vacuum-sealed, and neatly rolled up in a box, ensuring efficient delivery. It fits all types of frames, including box springs, floors, slatted bases, flat platforms, and hospital beds. Unpacking is a breeze, as the mattress restores to its original shape within 10 seconds. It fully expands in 72 hours, ready for you to enjoy.
- 【Warranty & Satisfaction Guaranteed】- We are confident in the quality and durability of our mattress. That’s why we offer PurrJoys’s 100-night trial and a 10-year warranty. Customer satisfaction is our priority, and we provide comprehensive customer service to address any inquiries or concerns you may have. Experience the difference with PurrJoys and start enjoying a rejuvenating sleep experience. Welcome to inquire and discover more about our exceptional products and services.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
There are no reviews yet
Write a Review
We Think You’ll Love
Top picks just for you
