About this item
- !Warning: Be cautious and keep enough distance when opening the mattress from the plastic, as it may smack people. ● Body Conforming & Pressure Reliving–The 7 zoned individual encased coils are positioned at the core of the mattress. On top, multi-layers of CertiPUR-US certified comfort foam are laid in place. This hybrid mattress has a certain amount of spring while also conforming to the body for targeted pressure relief, offering a balanced sleep experience for many individuals.
- ● Breathable Mattress to Sleep On–The cool cover is made of dual-layered soft knitted fabrics which is super breathable, it can help release moisture and regulate sleeping climate. Airy mesh on side promotes heat dissipation and independently encased coils beneath enhances airflow, which makes the sleeping environment cool and comfortable.You can get rid of HOT on this bed mattress.
- ● Stronger Edge Support– This queen size mattress has certain advantages over traditional innerspring mattress, such as better motion isolation, less noise, and longer lifespans on average. The edge support of this mattress has been strengthened, sleepers will not roll off or be ejected from the mattress.
- ● Cool Bed in a box—mattress queen is shipped rolled, compressed, vacuum-sealed in an easy-to-handle box. Queen mattress dimensions: 80”L x 60”W x 12”H. Shipping Dimensions: 63.0”L x 12.6”W x 12.6”H(There might be some inflation during shipping). It fits all frames, box springs, wood foundation, etc. even on the floor directly.
- ● Besides, our warranty covers all manufacturing defects: sagging, dips, waves, bumps, and decompression issues. Any question is welcome! Recommendation: Please turn your mattress from head to end every 2-3 months.
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How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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