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About this item
- 【ULTRA QUIET】- Queen mattress in a box features an premium stainless steel individual pocketed spring design and bottom encased foam edge support, each spring works independently to minimize motion noise during sleep. Say goodbye to motion transfer from your sleep partner. At the same time, the excellent shock absorption and resilience of queen mattress takes good care of your spine.
- 【SUPPORT SYSTEM】-Tempered steel coil system provides powerful support to each part of your body (Feet, legs, hips, waist, shoulders, neck, head), catering your vertebral well. Tightly knit edges and reinforced foam maximize edge support.
- 【SOFT AND COMFORTABLE, BREATHABLE AND HEALTHY】- This Queen spring mattress is designed with high-density open-cell foam that is ventilated and breathable.It wicks away perspiration from your contact surface with the mattress, keeping your body comfortable and dry. The quilted fabric and foam on the surface provide you with sleeping comfort.
- 【CERTIPUR US CERTIFIED】- Highest quality foam is CertiPUR-US Certified for durability, performance, and content.
- 【BUY WITH CONFIDENCE】- This Queen mattress comes with a 10-year limited warranty and a 30-day money-back policy. We offers a comprehensive customer service, available 7 days a week.【NOTE】- The Queen mattress is compressed and boxed for transportation. When opening the mattress, please keep enough distance and space from the mattress as there may be a danger of smashing the mattress when it expands. Please wait 72 hours after opening the mattress.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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