Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hansonmonroe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic
Thank you quality
Shorts bought as a gift. I chose the size tpbltze for a guy 196 tall. The size was less afraid to take it because of growth. Shorts came perfectly and stylishly packed, themselves very high quality. Dense, heavy such. it's nice to receive such goods. But as expected, on the hips 98 were too big, but not critical to wear. With the store did not communicate, there was no need.
Best Store Quality is excellent
Even because of the war, the delivery is super fast. Shorts Super
OK
Came shorts, the quality is excellent, my husband liked, on the 46th size of orders, sat down well, not tight, on the figure, delivery fast, we recommend.
Received in good condition. My third and fourth purchase of this pair of sweat shorts now. Highly recommended. Do note this material is quite thick.
183cm/120kg husband test just slightly more cover also good looks like a mouth, only that I'm
Quality and beautiful shorts. The size corresponds to the specified. Great.
For the Heat will not go, too insulated. XXXL wide, just above the knees (184 94 kg, most)
Very dense cotton. Quality as always on top for size 46-48 m is ideal
Excellent shorts, store and shop recommend.
Shorts really liked, took his son. Now I want myself. Tight jersey, beautiful color. Very neat sewing. Excellent quality.
Excellent shorts, dense, quality.
In Krasnodar, the parcel came in 3 weeks. Packing and goods at altitude. Definitely I will more often make orders from this store. Recommend!!!
Shorts norms, Volume 48 size sat down
Dense quality shorts. Were securely packed in a branded bag. The size corresponds to the size grid. The feeling is 100% cotton. Thanks store
Very high quality shorts. Dense fabric, everything is well and smoothly stitched. This quality for such money in masmarket is not to buy. Very good store. Evaluation only five with a huge plus
Nice shorts
Excellent quality, fast delivery
As always, everything is fine. True, Gray is slightly larger than blue, although one size.
I do not want to spoil the rating to the store, many things were ordered earlier, but this time he surprised me a little. I ordered shorts for the second time, my husband wears at home, very comfortable. This time, one leg has a disgusting edge. I did not expect this. Size M is excellent for height 176, weight 74 kg.
Отличные шорты. Очень понравилось качество трикотажа.
Nice shorts. Shipping fast. I did not communicate with the store.
Shorts are great. Pockets are deep.
good quality and design. it really liked the black color
I take the second shorts to my husband, good material, breathable, sit well, before that I took in green. After washing, nothing was rolled up)
Long, wide shorts, take a smaller size
Thank you to the store for the quality goods! Shorts are cool.
As always, the quality is just fire. 184-60
Nice shorts. The color exactly matches the photo. In the photo about 104, from 80. Creases in front, TK this girl-shorts as a gift were bought for a man. Arrived quickly packed in individual package
Shorts are cool, cotton, sewing the perfect already Second shorts, I like everything. At a height of 160 cm, about 206 cm, from 92 cm, weight 73 kg came up perfectly, not in obtyag
Nice shorts. On the pepeeugene man a little short cotton wool behind) but not critical. Quality fire.
On a thin teenager 14 years old s well approached. There is a stock, but they do not fall off. The quality is very good
Good product
Article compliant, good follow-up I recommend
Quality is excellent
Very good quality goods. Great store. Not the first purchase in this store. Dense loop tricatage. Fully corresponds to the description and photo of the seller. Size XL approached the height of 185, weight 75
Well, everything is great!
The fabric is dense and soft.
On the lean MCH with about 90 and from 70, the growth of 180-perfectly sat shorts L.
Delivered very quickly. The quality is excellent. On height 174, weight 85 kg, approached XXL.
Как всегда отличное качество!
Nice shorts. Quality top! I took my husband 180,70 kg. Size perfectly fit
Это шикарный магазин!! Шикарные шорты. Муж только в них и бегал на море. Брала и футболки в этом магазине. Качество прям улёт! Берите, не пожалеете! Стоят своих денег.
Excellent shorts, sewn perfectly. We take in this store not for the first time, and, as always, are satisfied with the quality and packing. They took with a T-shirt of the same color, so that there was a kit, but they are different. In principle, it did not upset us, because it still looks good. On the height of 176 cm and the size of 52-54 shorts sat perfectly.
Quality material.
Excellent quality, cotton dense, all as in the description, already 2 pairs order, delivery fast
The quality is very good, tight jersey. At 56 R. Approached, but I would like to grow 184 more authentic.
Great quality material.
Very satisfied with the purchase. took her husband size XL for height 181, ob-100, ot-94 and shorts sat perfectly. the quality is very good.
Excellent quality of material and tailoring. Heavy, dense cotton. The color corresponds to the picture. Well sat down, not obtyag on about 103, from 70.
Great!
Shorts are cool. The color and size correspond to the description. At OT 92 cm, about 106, height 160 cm (girl) approached the size XL. The quality is excellent, why look somewhere else. Take it, you will not regret it
Shorts are excellent!! The guy liked it. On height 170, weight 70 size l just right
Excellent shorts, for height 186 cm, weight 100 kg, 2XL sat. Perfectly, came for 8 days, the husband is happy, the quality is super, thank you so much to the store.
Great option! Shorts are cool. Tight
How always quality and arrive in two weeks
Quality is super, fast delivery!
Per height 190 good
Ткань похожа на ту, из которой обычно делают толстовки, что довольно спорный выбор для шорт, имхо. Вроде неплохие, но второй раз заказывать не стала бы.
Delivery is fast, the quality is very decent, the top brand. I recommend definitely
Шорты отличные на 52 взял xxl. Все в размер. Качество на высоте. Продавца и товар рекомендую.
Good and quality shorts for men and fast delivery, I recommend.
As usual quality at altitude
Shorts are very cool! Quality is super! packed too were good. color as in the picture. I plan to order more in other colors.
excellent
At 50 Russ HL OK
Shorts are just gorgeous! They came in a purge bag with a "simwood" logo and another zip bag. The fabric is very similar to dense cotton, the quality at the height, not a single sticking thread. There was no foreign smell. She took her husband to 52 Russian size. 173/80 waist 93 cm, hip 103
Cool shorts, a little smelled from the package, after washing stopped. M about in size is obtained
un bel article ,je recommande
Wow, I'm a fan of the store!!!
Shorts class, the quality is excellent, thank you to the store
I order not the first time. All the men of our family. U buy recommend
All goods of this brand are very high quality. Shorts are no exception. Cool Material and sewing.
As always everything is super!
Good, tight shorts
Awesome Color. Chic quality
Quality sewing, with fleece, for jogging in cool weather is ideal
Just bomb quality!!! Super! Thank you store!!! On height 176 and weight 82 size is ideal
спасибо, на рост 174см, 76 кг сели отлично
Very good quality
Excellent quality and cut
шорты отличного качества, буду заказывать ещё. на рост 192 см брала 2xl, не короткие
Nice shorts. The quality is magnificent
Garna yakust and colir, all the reviews of the description, comfortable and convenient on the dotik.
On the growth of 184,48 R ordered L (excellent) quality is excellent
Quality is super, on Rus. 50r. XXL is perfect. I recommend to buy.
Good quality shorts.
In comparison with a sweatshirt of the same color, shorts of a touch of pink are more in the gray side. And so everything is fine.
The goods have not received Money has not been returned
Super shorts, quality is very good, store many thanks
Очень хорошие шорты.
Quality is excellent, thick and heavy. Shipment received within a bit over a week. Fancy and pretty packaging. I recommend the product and I will definitely order again.
Quality is just super!! The children are delighted.