Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of hansonmonroe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, like in the description
I will write down. It was blowing dovgo.
Simple T-shirt with sticker
Excellent store and item. Fast shipping. Pleasure to do business with.
Compliant product, medium quality pattern printing...
T-shirt twisting. With the size guessed by selecting the size of the store. After 10 washes, the color of the T-shirt did not fade, the pattern did not float. You can take it, long enough
Looks better than in the picture. Nice quality for the price
Recommend good knitted fabric
I take all the time 2XL. However in this store it is just giant
Size fit look OK arrived fast
The material is good, the measurements are correct. The only thing less is that the drawing doesn't have much quality, but for its price it's OKI recommend it.
Good quality is unfortunately when first wash on L shriveled
Hello everyone! It is super product! I recommend it!
Quality is good. The picture will probably crack after a few wahsing. I ordered one size bigger compared to European sizing. (I am 176 cm and 90 kg). XL fits. Overall I am satisfied.
The size is fine, but the colors of the print differ from the one shown in the photo. The colors are darker.
came in 4 weeks, shirt looks exactly like picture. cotton material, i recommend it!
Its a very high quality. I ordered a medium size, but although it says medium on the shirt, the actual size is large
In fact, the T-shirt was delivered for a very long time, it's good that I came at all. Thank you...
Very vivid colors and good quality print.
Very good product.
beaucoup trop grand
Excellent T, a perfect Christmas gift for friend engineer!
I think you need one size up. Quality is OK.
I bought four from the same store. I like the design.
In accordance with the description.
A good T-shirt, all in size, cotton is not 100%, but very pleasant. Print quality
All right. Shipment approx 2- 3 weeks. Product consistent with the description and pictures. Yours
Good quality. I would buy again
Great T-Shirt with hilarious graphic print on it. All looks amazing. Fits true to sizing in more American sizes too. Gift for my brother and is 6’2” and weighs about 180 lbs. Got him a size large and fits great. Fast shipping too.