How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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It is very beautiful and feels quality
It arrived very quickly, it is very beautiful, it has an aroma of vegetation, you can see that it is handmade and has small imperfections that make it more attractive to me. The price is also very convenient here in chili you can also see these baskets, they are imported from china, they are a little more expensive so I consider the price of these baskets a bargain. I'm going to order the same size and bigger to make a nice decoration in my living room. The size of the basket is disagreement with the descriptions of the seller. The color of the basket natural color of the fiber, when the upper part is folded, it costs a little to lift it and put it in place, the fibers open a little but it is part of the shipment and a way that it does not break. Thanks to the happy seller with my purchase.
I have loved it, much more beautiful and better than I expected, without a doubt I will buy more. As decoration is beautiful and you can also use it for storage. I recommend it.
Very nice to decorate the living room or to put a plant. At a very good price!
It's not very big but it's okay for the price
I like it bigger than I expected
Bua! !!!! They are beautiful!!! Very well done. Anywhere else it would have cost me much more
Very nice, and a good size for the price. Perfect shipping, plus fast.
They are small, I thought they were bigger, but hey for the price it was, we can't ask for more
Beautiful, there are already 4 that I buy, their measurement is not so small, resistant, well made and they look beautiful
Very very beautiful. I loved it! I'm already using it in my house. Really is precious. Its size is ideal for medium pots
Sweet and same photo but smaller than photo❤️❤️❤️❤️❤️❤️❤️❤️
A very cool basket and you can put it where you want and in two ways how it is described I thought it was going to be smaller
Ideal. I love them🥰🥰🥰
Beautiful basket. Check the measurements well. I put it with flowers and it's really pretty
This basket is very beautiful, has good size and looks beautiful.
I love it, it's already my next basket comes folded because trzeba to unstraighten it which is not difficult. Flowers look sensational in it
Are medium
These baskets are wonderful, I bought them for my wedding and they fulfill their function, nothing flimsy.
When opening it, the first impression I got is that it is not very small. But it is not that it comes bent. Great is not either, but not dwarf either. It's okay. It also depends on the size of the plant you are going to put on it. I liked it quite A bit. Being very satisfied.
Chudovye Kappo, head of zrobiti the city of Quits in front of the deputy
Very cute and useful. I used it for my plants
Is a really beautiful basket😍 I was pleasantly surprised. I thought it would be much smaller but it has a good size. You can tell that it is a craft work and it is very well done👌🏻 It's super pretty😍 Does not come shoeered or deformed I recommend one hundred percent item and seller👌🏻
Very beautiful, good material, arrived in perfect condition. Arrives bent inward in half so it doesn't break down. Very happy. With the purchase
Arrived in excellent condition. I loved it, it's very cute.😍😍😍😍Arrived in Mexico on time.🇲🇽